Privacy Policy
Last Updated: July 27, 2026
Shift Happens with Shay Counseling & Wellness, LLC (“Company,” “we,” “us,” or “our”), operating under the trade names Rose & Shift and Shift Happens with Shay, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.shifthappenswithshay.com), purchase products, register for workshops, or interact with our digital content (collectively, the “Services”).
⚠️ Important: This Privacy Policy applies to our website, digital products, workshops, and marketing communications only. It does not apply to protected health information (PHI) collected in connection with therapy services. If you are a therapy client, your clinical information is governed separately by our Informed Consent for Therapy Services and our HIPAA Notice of Privacy Practices, provided through our clinical records platform, Session Health.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit card or payment details processed securely through third-party payment providers (we do not store full card information).
Account Information: If you create an account, we may collect login details.
Workshop/Event Registrations: Information you provide when registering for events, such as name and email.
Digital Downloads: Information collected when you purchase or download digital products.
Newsletter/Email Marketing: Information you provide when subscribing to updates or our interest list.
Technical Data: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use your information to:
Process and fulfill orders.
Deliver digital downloads and workshop access.
Communicate with you about purchases, events, and updates.
Send marketing emails (if you opt in).
Improve our website, products, and services.
Comply with legal or regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
Service Providers: Payment processors, shipping carriers, email marketing platforms (MailerLite).
Event Platforms: For workshops or webinars hosted through platforms like Zoom.
Legal Compliance: If required by law, court order, or to protect our rights and safety.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Retention
We retain your personal data only as long as necessary for business purposes (e.g., fulfilling orders, maintaining accounts) or to comply with legal obligations.
6. Email Marketing
By providing your email, you agree to receive occasional updates, promotions, and resources from us. You may unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly.
7. Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we learn we have, we will delete it promptly.
9. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Request a copy of the data we hold about you.
Opt out of marketing communications.
To exercise these rights, please contact us at the email below.
10. Third-Party Links
Our Site may include links to third-party websites, including our clinical scheduling platform, Session Health. We are not responsible for the privacy practices of those websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Shift Happens with Shay Counseling & Wellness, LLC
Email: info@shifthappenswithshay
Website: www.shifthappenswithshay.com